Terms of Service
Last updated: August 25, 2026
These Terms of Service (the “Terms”) govern your access to and use of the website, communications channels, and services of AMPMPicks Inc., doing business as Captain Reputation (“Captain Reputation”, the “Company”, “we”, “us”, or “our”). By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms in full. If you do not agree to these Terms, do not use the website or engage our services.
1. The Services
Captain Reputation, a service operated by AMPMPicks Inc., provides online-reputation consulting services, consisting primarily of (a) reviewing content posted about your business on third-party platforms such as Google Business Profile; (b) assessing whether, in our opinion, such content may violate the applicable platform’s published policies; and (c) preparing and submitting reports, escalations, and appeals through the platform’s official reporting channels on your behalf (collectively, the “Services”).
We are not affiliated with, endorsed by, or acting on behalf of Google LLC or any other platform. Google, Google Maps, and Google Business Profile are trademarks of Google LLC. All decisions regarding the removal, retention, restoration, or modification of any content are made solely and exclusively by the relevant platform. We do not and cannot remove content ourselves.
2. No Guarantee of Results
Any assessments, estimates, likelihoods, timelines, or figures communicated by us — on this website, in messages, or otherwise — are illustrative opinions only and are not a promise, warranty, or guarantee of any result. Content removal is at the sole discretion of the platform. We make no representation that any particular content will be removed, will be removed within any particular time, or, once removed, will remain removed. A platform may reinstate previously removed content at any time, and we have no control over, and accept no responsibility for, any such reinstatement.
3. Eligibility and Authority
The Services are offered to businesses and to individuals acting on behalf of a business. By engaging us you represent and warrant that: (a) you are at least 18 years of age; (b) you own, manage, or are duly authorized to act on behalf of the business listing concerned; and (c) all information, documentation, and evidence you provide to us is truthful, accurate, and lawfully obtained. We rely on your representations and are not obligated to verify them.
4. Fees, Payment, and No-Refund Policy
- Fees are quoted before work is filed and are agreed between you and us in writing (including by WhatsApp or other messaging).
- Unless otherwise agreed in writing, fees are payable upon the platform’s removal of the content concerned (“successful removal”), at which point the corresponding fee is fully earned.
- ALL FEES AND PAYMENTS ARE FINAL AND NON-REFUNDABLE. To the maximum extent permitted by applicable law, no refunds, credits, chargebacks, or reversals will be issued for any reason, including without limitation: dissatisfaction with the Services; subsequent reinstatement of removed content by the platform; changes in platform policy; changes in your business circumstances; or termination of the engagement by either party after a fee has been earned.
- Initiating a payment-card chargeback or payment reversal for a fee properly earned under these Terms is a material breach of these Terms, and you agree to reimburse us for all amounts reversed together with our reasonable costs of recovery, including collection and legal costs.
5. Your Responsibilities
- Provide accurate, complete, and truthful information, and do not withhold information material to an assessment or submission.
- Do not ask us to pursue removal of content you know to be genuine, accurate, and policy-compliant.
- Maintain control of your own business listing, accounts, and credentials. We do not request or store your account passwords.
- Comply with all laws and platform terms applicable to you.
6. Not Legal, Financial, or Professional Advice
Nothing provided by Captain Reputation constitutes legal advice, financial advice, or any other regulated professional advice, and no attorney-client or similar relationship is created. Assessments of whether content “violates policy” are business opinions about a platform’s published rules, not legal conclusions. You should consult a licensed attorney for legal matters, including defamation claims.
7. Intellectual Property
The website and all of its content — including text, graphics, illustrations, logos, and code — are owned by or licensed to Captain Reputation and are protected by intellectual-property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the website without our prior written consent.
8. Third-Party Platforms and Links
The Services relate to, and the website may link to, third-party platforms and websites that we do not control. We are not responsible for the content, policies, availability, decisions, or actions of any third party, including any action a platform takes with respect to your business listing or account.
9. Disclaimer of Warranties
THE WEBSITE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL CAPTAIN REPUTATION, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, REPUTATION, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE WEBSITE, THE SERVICES, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (B) WE ARE NOT LIABLE FOR ANY ACT, OMISSION, OR DECISION OF ANY THIRD-PARTY PLATFORM, INCLUDING CONTENT-REMOVAL DECISIONS, CONTENT REINSTATEMENT, OR ANY ACTION TAKEN AGAINST YOUR LISTING OR ACCOUNT; AND (C) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE FEES ACTUALLY PAID BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
11. Indemnification
You agree to defend, indemnify, and hold harmless Captain Reputation and its owners, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms; (b) any information, documentation, or evidence you provide to us; (c) your business, your listing, or your dealings with any reviewer or platform; or (d) your violation of any law or third-party right.
12. Communications
By contacting us or providing your phone number, you consent to receive communications from us by telephone, SMS, and WhatsApp regarding your inquiry and the Services. Message and data rates may apply. WhatsApp is a third-party service operated by Meta Platforms, Inc. and is subject to its own terms and privacy policy.
13. Termination
We may decline, suspend, or discontinue any engagement at any time, including where we believe a request is unfounded, abusive, unlawful, or would require misrepresentation. You may end an engagement at any time by written notice; fees already earned remain payable and non-refundable.
14. Governing Law; Dispute Resolution; Class-Action Waiver
These Terms are governed by the laws of the State of Nevada, U.S.A., without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association under its rules, conducted in English. You and Captain Reputation each waive the right to a trial by jury and the right to participate in any class, collective, or representative action. Either party may bring an individual claim in small-claims court. Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.
15. Changes to These Terms
We may update these Terms at any time by posting a revised version on this page with a new “Last updated” date. Continued use of the website or Services after changes are posted constitutes acceptance of the revised Terms.
16. General
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent; we may assign them freely. These Terms, together with our Privacy Policy and any written fee agreement, constitute the entire agreement between you and us regarding the Services.
17. Contact
AMPMPicks Inc., d/b/a Captain Reputation
Phone / WhatsApp: +1 (775) 547-2544